Delivery Information

BREXIT UPDATE:

ROI & European customers may have to pay taxes and duties on arrival and it is the customers responsibility to pay these charges. 
ROI & European deliveries are made either by Evri or Royal Mail - this will be stated in your shipment email with your tracking number.


Delivery Costs & Times

DESTINATION TIMINGS COST
UK MAINLAND 2-3 Working days  £6.25
OFF SHORE - NORTHERN IRELAND, CHANNEL ISLANDS, ISLE OF MAN, SCOTTISH HIGHLANDS  Standard - 2 -3 working days £10.50
REPUBLIC OF IRELAND  Standard - 2 - 3 working days £12.50
EUROPE Standard - 4 - 8 working days From £10.50 shipping calculated at the checkout 
USA & CANADA  Standard - 5 - 8 working days £22.50
AUSTRALIA  Standard - 5 - 8 working days £24.50
UAE  Standard - 5 - 8 working days £15.50

Deliveries are made by EVRI and Royal Mail. They are all sent by tracked services and require a signature on arrival. 

Please note the delivery charge is a standard charge which is applied to next day if ordered within the correct time frames. If your parcel is delayed after being dispatched you will not be entitled to your delivery charge back as this is out of our control. 

No orders are shipped or delivered on weekends or bank holidays. Orders placed over the weekend will be dispatched Monday & delivered Tuesday. 
Working days are Monday - Friday. 

UK MAINLAND: 

- UK standard - 2-3 working days. Excludes delivery on weekends & bank holidays. 

- Please note the £6.25 delivery charge is standard charge. 
You will receive an SMS and/or Email on the morning of your delivery providing you with a one-hour time slot for your delivery. Please note, delivery can be anytime from 7:30am-7:30pm. 

NORTHERN IRELAND & SCOTTISH HIGHLANDS

- Takes two working days to deliver.

ROI & EUROPE

All delivery charges are calculated at the checkout. 
ROI & European customers may have to pay taxes and duties on arrival and it is the customers responsibility to pay these charges. 
ROI & European deliveries are made either by DPD or Royal Mail - this will be stated in your shipment email with your tracking number.
All delivery times are estimates and subject to the courier being able to deliver. If your parcel is delayed after being dispatched you will not be entitiled to your delivery charge back as this is out of our control. 


If your country is not listed at the checkout, please email info@missgcouture.co.uk 

INTERNATIONAL

- All international deliveries take approximately 4-8 working days. This does not include weekends or day of dispatch. 
- All deliveries are shipped via DPD & Royal Mail - it will be stated in your shipment dispatch email which courier is being used. 
- No deliveries can made to PO boxes. 

IMPORTANT:

- To avoid delays & disappointment, we suggest you use your work address if you know you will not be available at home to receive your delivery. 

- Miss G Couture advise you to track your order via your account.  Please note Miss G Couture does NOT have control as to what time your order will be delivered this is down to Evri. 

- Orders are delivered by courier & require a signature if you (the customer) request for the parcel to be left in a safe place, it is done so at your own risk and Miss G Couture are not responsible for any damages or theft to the parcel.

- Please allow & consider extra delivery time around bank holidays. Saturday, Sunday & bank holidays are not classed as working days!

- Orders placed over the weekends are shipped Tuesday. (Excluding bank holidays) 

- To receive updates on your parcel we request you provide a mobile telephone number within the checkout process. 

- You will receive a tracking number via e-mail and text message letting you know the status of your parcel. This can be tracked through the Evri  website & app. 

- When entering your address at the checkout please make sure your shipping address is correct otherwise this may delay your order is being shipped! 

Miss G Couture cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Please note - International orders may be subject to import duties. Please check your country's import charges.