Delivery Information

BREXIT UPDATE:

ROI & European customers may have to pay taxes and duties on arrival and it is the customers responsibility to pay these charges. 
ROI & European deliveries are made either by Evri or Royal Mail - this will be stated in your shipment email with your tracking number.


Delivery Costs & Times

DESTINATION	TIMINGS	COST
UK MAINLAND	2-3 Working days	£6.25
OFF SHORE - NORTHERN IRELAND, CHANNEL ISLANDS, ISLE OF MAN, SCOTTISH HIGHLANDS	Standard - 2 -3 working days	£10.50
REPUBLIC OF IRELAND	Standard - 2 - 3 working days	£12.50
EUROPE	Standard - 4 - 8 working days	From £10.50 shipping calculated at the checkout
USA & CANADA	Standard - 5 - 8 working days	£22.50
AUSTRALIA	Standard - 5 - 8 working days	£24.50
UAE	Standard - 5 - 8 working days	£15.50

Deliveries are made by EVRI and Royal Mail. They are all sent by tracked services and require a signature on arrival. Please note there are third party courier, and once it has been handed over to them, it is beyond our control. We recommend contacting them with your tracking number directly if any delays. 

Please note the delivery charge is a standard charge. If your parcel is delayed after being dispatched you will not be entitled to your delivery charge back as this is out of our control. It is the customers responsibility to track the progress of the parcels journey. 

No orders are shipped or delivered on weekends or bank holidays. 
Working days are Monday - Friday. 

All delivery charges are calculated at the checkout. 
ROI & European customers may have to pay taxes and duties on arrival and it is the customers responsibility to pay these charges. 
ROI & European deliveries are made either by DPD or Royal Mail - this will be stated in your shipment email with your tracking number.
All delivery times are estimates and subject to the courier being able to deliver. If your parcel is delayed after being dispatched you will not be entitiled to your delivery charge back as this is out of our control. 

If your country is not listed at the checkout, please email info@missgcouture.co.uk 

IMPORTANT:

- To avoid delays & disappointment, we suggest you use your work address if you know you will not be available at home to receive your delivery. 

- Miss G Couture advise you to track your order via your account.  Please note Miss G Couture does NOT have control as to what time your order will be delivered this is down to Evri. 

- Orders are delivered by courier & require a signature if you (the customer) request for the parcel to be left in a safe place, it is done so at your own risk and Miss G Couture are not responsible for any damages or theft to the parcel.

- Please allow & consider extra delivery time around bank holidays. Saturday, Sunday & bank holidays are not classed as working days!

- Orders placed over the weekends are shipped Tuesday. (Excluding bank holidays) 

- To receive updates on your parcel we request you provide a mobile telephone number within the checkout process. 

- You will receive a tracking number via e-mail and text message letting you know the status of your parcel. This can be tracked through the Evri  website & app. 

- When entering your address at the checkout please make sure your shipping address is correct otherwise this may delay your order is being shipped! 

- Miss G Couture cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.